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Lately, I’ve been kind of swept up by this craze to own one of those ‘netbooks’, those ultra-portable and cheap notebooks. I was keeping my eye on getting an MSI Wind, and hoping to get in touch with various PC providers to find out when the product will be available.

So I went to check out three retailers and their website and found their published email contacts. Instead of calling them on the phone, I decided to drop them an email instead. Imagine my surprise when two out of the three got bounced for various reasons, and one just went missing into the ether.

Let’s look at where each of these companies went wrong.
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Designing and building a website is one thing, but maintaining the site is definately something else. I’ve met many website owners who thought that getting someone in to build up a website and turn it on is all there is to running a website.

What a hard lesson that was for them when it turns out that getting a website started was the easiest part of running your own website. Thankfully, there are a great many wonderful tools out there that webmasters have been using to help them manage their sites.

Here are some of the webmaster tools that I use everyday and definately can’t live without.

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